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Log-In Help Page

 

The 'Login' link on the main home page is for members who already have their username and password. Use this link to access the members' area.

 

This will take you to this screen. Fill in the username and password and select the login button. The details are usually in LOWER case, so make sure your caps lock isn't engaged. (We're programmed to put the first letter of our name in capitals, almost without thinking. Bear this in mind.)

If you have logged in recently, you might not see this page and go direct to the Membership Information screen below. This is because a cookie on your computer records your access and remembers the setting.

 

 

This is the next page. To get to the membership area, click the 'annual subscription USA/UK' link on the left hand side below the RED heading.

You can change your password and other details by clicking the 'change password/Edit Profile' link on the RHS.

 

 

If you have problems entering the membership area, the first thing to try is deleting the cookies on your computer. It's possible a rogue cookie is putting the wrong settings into the login screen.

In Internet Explorer choose TOOLS > INTERNET OPTIONS > DELETE COOKIES. It's also a good idea to delete files from the temp folder while you're in this area.

When complete, shutdown and reboot Explorer and try to login to the membership area again as above. Remember to use lower case and be careful of typos.

 

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